Web Content Accessibility

What does our web content accessibility commitment mean

We want everyone who visits our website to feel welcome and supported. We work to make content easy to find, read, and use.

Our accessibility approach

We align our site with WCAG 2.1 to guide design and content. These guidelines help us support a wide range of abilities and devices.
Right now, we target Level A conformance while we improve key areas. We review pages regularly and map what to fix next.

What we’re improving

We know some pages still need work. We’re prioritising clarity, structure, and compatibility with assistive technologies.
If something gets in your way, tell us. Your feedback helps us remove barriers faster.

How we design and test

We build pages with semantic markup, headings that make sense, and descriptive link text. That helps screen readers and keyboard users move quickly. We use alt text for images where it adds value, and we avoid text locked into images. Clear language reduces cognitive load.

Interaction and navigation

  • Keyboard access for menus and forms

  • Consistent focus states so you don’t lose your place

  • Logical tab order and skip links to jump past repeated blocks

Readability and layout

  • Short paragraphs and meaningful headings

  • Relative units so text scales well

  • Adequate line height and spacing to support readability

Colour and contrast

  • Sufficient contrast between text and background

  • Colour is never the only way to show meaning

  • Visual cues like icons and patterns back up colour changes

Media and motion

  • Captions and transcripts for key media where provided

  • Reduced motion where possible to support users with vestibular sensitivity

Requesting alternate formats

Need a document in a different format We’ll help. You can ask for large print, plain text, or PDF with tags.
If you need a different file type, tell us what works for you. We’ll offer the closest available option.

How to make a request

  • Tell us the page URL and the content name

  • Explain the format you prefer and any assistive tech you use

  • Share your contact details so we can respond quickly

Tips to personalise your experience

Small tweaks can make the web easier to use. Here are simple ideas you can try today.

Helpful built-in tools

  • Zoom controls in your browser to increase text size

  • Reader modes to strip away clutter and focus on content

  • High-contrast settings in your operating system for extra clarity

Assistive technologies

  • Screen readers to hear content read aloud

  • Magnifiers to enlarge parts of the screen

  • Voice input to navigate and fill forms hands-free

Our continuous improvement cycle

Accessibility is an ongoing practice. We plan updates, test changes, and review feedback.
As standards and devices evolve, we adjust our approach and document what we learn.

Plain-English accessibility glossary

  • WCAG 2.1 Guidelines for making web content more accessible

  • Level A A baseline set of accessibility success criteria

  • Alt text A short description of an image for screen readers

  • Semantic HTML Mark-up that explains the purpose of content to assistive tech

Community acknowledgement

We recognise the diverse communities who use our site in Wollongong. We respect different needs, languages, and ways of using technology.
Our goal is simple. Make it easier for you to find what you need and get things done.

Feedback and support

Tell us what works and what doesn’t. We’ll review your feedback and prioritise changes.
If you face a barrier today, reach out. We’ll offer a workaround while we fix the issue.

Quick help checklist

  • Share the page URL and what you were trying to do

  • Tell us your device, browser, and assistive tech if used

  • Attach a screenshot if that helps us see the problem

Contact CKS Projects

CKS Projects
Unit 45/7 Waynote Place, Unanderra NSW 2526
Builders Licence Number: 258735C
0483 908 669
info@cksprojects.com.au
CKS PROJECTS AUST PTY LTD
ABN 33 162 570 596